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Some common questions regarding file setup and job production time. For additional questions, feel free to contact us!


WHAT FILE FORMAT IS ACCEPTED?
Illustrator AI, EPS, press quality PDF, Photoshop PSD, high resolution TIFF or JPEG. PNG, GIF and SVG are generally -NOT ACCEPTABLE- for sign production.


HOW MUCH RESOLUTION SHOULD MY IMAGE(S) HAVE?
All images should be at minimum 150 DPI at the FINAL output size.


HOW SHOULD I FORMAT MY FILES PROPERLY FOR YOU?
Allow a 1/4" bleed on all signs and 1" bleed all around for banners. The bleed is an extension of the image that goes beyond the edge of the design. Ensure there are crop marks or keyline that designates the edge of the design. Files should be in CMYK format or Pantone callouts.

All placed images should be embedded (not linked). Fonts should be outlined (vector files) or flattened (raster files) or font files should be submitted with artwork.

Having trouble? Give us a call and we will try and help as much as possible. Still no luck? We also provide on-site graphic design services.


WHAT SIZED SIGNS CAN BE PRODUCED?
We can produce any sized sign to fit your needs. Both standard and custom sizes are available in all materials. Please contact us for more information or help with questions on sizs you need for your sign project.


WHAT IS YOUR TURNAROUND TIME?
We work as closely as possible to meet your deadlines but a lead-time is required to prudce and fabricate your signs. Quantity and type of sign as well as the proofing process determine turnaround time. Please take this into consideration when placing your order. Turnaround time below is a general estimate afer all art has been approved.

Digitally Printed Media: 3-5 working days
Vinyl Signs & Banners: 3-5 working days
Custom Dimensional Letters & Architectural Signs: 12-14 working days
Engraving: 5-7 working days

Same day & 24 hour turnaround times are available for most items. Additional rush fees may apply.


DO YOU DELIVER?
We deliver locally in the San Francisco Bay Area, nation and world via Fedex or UPS. Additinal fees may apply.


ARE YOU A FRANCHISE?
We are NOT a franchised operation or affiliated with similarly named businesses.